Find out many success stories on how to use SMS for business
- Success stories
- SMS developers
- SMS marketing and advertising
- SMS media
- SMS consumer goods
- SMS financial services
- SMS ecommerce and trade
- SMS public health
- SMS transport and motors
- SMS public organizations
- SMS associations and clubs
- SMS no-profit and voluntary associations
- SMS school and university
- SMS travel and free time
Meliconi – Automation of Programming Process
Meliconi S.p.A. is an Italian firm that’s known for manufacturing universal remote controls. It operates in the national and international mass retail sector (domestic appliances, audio, video and consumer electronics), and was looking for a speedy, reasonably-priced system for the process of programming its remote controls (24 hours a day).
Through the Skebby SMS Gateway a dedicated number for receiving SMS was set up and printed on the instructions for the universal remote controls. Purchasers can send an SMS to this dedicated number indicating the brand and model of their television, and the system will automatically reply with a code. They then type this code into their remote in order to program it for their specific TV set.
With SMS Gateway the company improved user experience by making the service available at any time of day, and by reducing the time it takes. What’s more, by using the automatic reply to text messages, costs were cut on calls to customer assistance, while simplifying the customer experience. "The Gateway SMS system allowed us to create an innovative system to support programming for our universal remote controls, thus offering a service to our customer base" explains Paolo Cipri, Product Manager Consumer Electronics, Meliconi.
Everything you need to know about mobile marketing
Discover our free guides about SMS mobile messaging.
Start today your SMS campaigns!
Want to try out our services?
Want to start sending SMS Marketing campaigns? Open your account for free in less than one minute and get in touch with us to receive some free credit to test our services.