With Skebby, communicate and offer services via SMS is fast and simple

How can travel agencies and tour operators benefit from SMS mobile marketing?

Mobile brochures

Customers can send an SMS contact to 366 58 60 580 with “YOUR AGENCY NAME + brochure Sardinia + their email address” to receive a PDF of the entire brochure directly to their email address.

Generate new contacts

Encourage potential customers to join your SMS club by publishing the number 366 58 60 580 plus a keyword (e.g. YOUR AGENCY NAME) to let them know about last minute deals, promotions and news.

Improve customer service

Text customers on their departure date with their flight time and terminal. Further CRM SMS could be sent at a later date to maintain the relationship (e.g. birthday wishes message with a discount voucher), and encourage them to book again and again.

Announce promotions

Use SMS to announce special offers (discounts on hotels, flights, travel packages, organised tours) during low season to encourage customers to book – which they can do by sending an SMS which is then forwarded to your e-mail address.

What if you have no mobile numbers available?

There are various ways of gathering mobile phone numbers:

• By simply publishing on all promotional materials (signage, brochures, posters, leaflets, websites, etc.) “Send an SMS to +39 366 58 60 580 with the words NAME OF YOUR AGENCY”
• If you have a website, by adding a registration form where customers can enter their mobile numbers
• By requesting numbers through loyalty card schemes, or simply asking customers directly at your agency.