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Comune di Pisa – Text alerts
Challenge presented
The Municipality of Pisa used regional funding under the "e-government project" to implement the "Citel" portal. This is in effect a virtual helpdesk through which citizens can access interactive online services. The Municipality was seeking a reliable, competitive partner which would allow them to send text alerts about significant events, subject to prior agreement with citizens.
Actions undertaken
Skebby's SMS Gateway was integrated into the "Citel" portal, allowing SMS notifications to be sent in real time. After registering with "Citel" citizens can request to be kept informed about specific events that interest them, such as events related to school services, tourism, business activities and so on. The municipality sets the events to be announced, and once the citizen has enabled the service and chosen their areas of interest, they receive text alerts on their mobile.
Benefits delivered
The Municipality of Pisa quickly added SMS functionality to its other free information services for citizens, allowing them to stay constantly informed on issues they are interested in.
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