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INA ASSITALIA – Internal Corporate Communication
Challenge presented
The General Agency INA ASSITALIA in Grosseto promotes and offers insurance services to the whole of this province of Tuscany, always placing the customer’s needs first. The Agency was looking for a swift, simple way of quickly communicating with its staff members.
Actions undertaken
INA ASSITALIA chose the Skebby SMS Messenger service as an internal messaging system for sending single or multiple text messages. Through SMS Messenger, INA ASSITALIA sends messages directly to staff on their mobile phones, notifying them of meeting times/dates, updates, useful information, or even scheduling messages for specific occasions (such as Christmas greetings). By creating groups in its address book, the agency can also manage various different types of notifications (e.g. commercial or administrative) in just minutes.
Benefits delivered
Text messaging has speeded up and computerized communication with all of the staff, cutting the amount of time it takes for information to get through. "Rapid, speedy and effective! We've solved a whole lot of contact problems with Skebby."explains Emanuele Palmarini, Sales Manager INA ASSITALIA.
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