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Egg Solutions – CRM campaigns
Challenge presented
Egg Solutions specialises in building Cloud computing software for more than 400 financial services companies. Egg Solutions needed to add an SMS channel to its own financial platform.
Actions undertaken
Egg Solutions integrated the outbound SMS gateway into its platform to allow its clients to: send automatic individual text messages relating to the progress of a financial application: SMS sent to begin an application, SMS providing updates or requests for information, or sent when closing an application, etc. send marketing SMS for promotional campaigns using databases provided by their client companies.
Benefits delivered
Text messaging has allowed us to optimise customer experience for our client companies, keeping their customers up to date on the progress of their applications automatically and at all times. " Thanks to Skebby, we can offer our companies exactly what they ask, supplying a useful, efficient service " explains Damiano Ferraioli, Operations Manager at EGG Solutions.
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